Which is NOT one of the traditional modes of the response process?

The correct answer, emotional engagement, is not considered one of the traditional modes of the response process in marketing communication. Traditional models such as AIDA (Attention, Interest, Desire, Action) and the Hierarchy of Effects provide a structured understanding of how consumers progress through stages of awareness to purchase. They emphasize cognitive and behavioral responses to marketing stimuli.

Additionally, information processing focuses on how consumers decode, understand, and make decisions based on the information presented to them. Emotional engagement, while important in modern marketing strategies, is not typically categorized within these traditional frameworks. Instead, it reflects a more contemporary understanding of the role emotions play in influencing consumer behavior, which is often integrated into newer models or as a means to enhance traditional approaches, rather than being a fundamental step in the response process.